274631 Financial Support Officer for the Homeless and Rough (2023)

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If these do not work, please email your application and/or CV to the Resource Center recruitment@levellingup.gov.uk before the submission deadline. Any applications received after the deadline may not be considered.

work summary

Are you interested in starting a career in finance? If so, this role is for you! Joining the government's homeless and rough sleeper finance team is the ideal opportunity for enthusiasts looking to start a career and gain a professional finance qualification at the same time.

No matter your background or grades, we want to hear from you. We're looking for a team player who is committed to learning, while being supported by a friendly, inclusive and flexible work environment where you can bring yourself to work.

Civil servants help the government of the day to formulate and implement its policies as effectively as possible. It covers every aspect of life, from passports and driving licenses to crime prevention and housing. You can join a diverse winning team (Government Finance Awards 2022) and take real responsibility from day one. Working in government can provide a rich career for your life, with great flexibility to shape your career and progress in a role you prefer.

Everyone should be able to have a roof over their head and a place to call home. But tonight, too many will be sleeping rough, cold and vulnerable. Thousands more will live in temporary accommodation or sleep on friends or family couches, uncertain what the future holds. Our work is a top priority for this government, so we're scaling up to deliver new initiatives. If you want an exciting and motivating role with the freedom and opportunity to develop and deliver interventions that make a real difference in the lives of thousands of people, then this is the job for you.

The current four-person finance team is a core function of the Homeless and Homeless Council. You join us at an exciting time, having just secured over £2 billion in public spending over the next three years to tackle homelessness and rough sleeping. You will be at the heart of it all, ensuring this funding reaches the most vulnerable in our society.

job description

Approximately 20% of your time as an apprentice will be devoted to learning and development. This can include attending workshops, seminars, shadowing colleagues, independent study and completing assignments for your professional qualification run by your qualification provider. We want you to be motivated, ambitious and committed to your own development. You'll be eager to master financial systems and processes.

In your day-to-day work, you will take on our important tasks for the finance team, including disbursing millions of pounds, tracking invoices and ensuring the scheme complies with audit requirements, while developing your wider understanding of finance within the department. This team is responsible for obtaining funding from the HM Treasury in treasury activities, managing this funding efficiently under the Manage Public Funds and disbursing this funding to our delivery partners. You will work closely with project teams to support them in making payments accurately and on time. They will have the opportunity to try new things, work with different teams and learn what it takes to pursue a career in the financial industry and the civil service.

Opportunities to get involved in office life in Edinburgh or London, including being responsible for organizing team holidays across the country, joining social groups and being actively involved in making homeless and rough sleepers a great place to work.

You'll meet our stakeholders across the country, including leading national charities and local authorities who travel regularly to meet with homeless and rough sleeper services to promote your career in the financial industry.

Civil Service Recruitment uses the Success Profile Framework to assess applications. When submitting your application, please carefully read the descriptions of each act at the executive level to ensure that you demonstrate the criteria against which your application will be evaluated.

Successful candidates will be encouraged to gain a professional study qualification as part of the role through any of the followingLevel 3 Assistant Accountant(England) orLevel 5 Certificate in Foundation Accounting(Scotland) if this suits both business needs and personal development needs. This is not a mandatory condition of accepting the role.

Personnel description


· Enjoy working as part of a team

· Self-starter with drive and willingness to learn

· Enjoy working with numbers

· Confidently use Microsoft Excel and Microsoft Office Suite

· Organized and able to multitask

· Hope to start a career in finance

· Have or are willing to acquire appropriate professional financial qualifications upon departmental payment and support (20% of your time will be devoted to this). Specific qualifications and levels depend on program eligibility and entry requirements. Examples of qualifications you can work towards include AAT, CIMA, ACCA, etc.

If you have any questions about the position or the application process, please contact the Vacancy Manager.

If the role is successful, a suitable start date will be arranged. This could be from June/July 2023.


what you need to know

Details of the selection process

we are for everyone

At DLUHC, we value diversity and inclusion and actively encourage and welcome applications from all, including those who are underrepresented in our workforce. We promote equal opportunity in all aspects of employment and create a work environment free of discrimination, harassment, bullying and harm.

We strongly encourage applicants to contact the Vacancy Manager to learn more about this position.

we are for everyone

DLUHC wants to bring in and develop a diverse workforce at all levels.

Our application system is designed to remove as much bias as possible from the recruitment system - this means hiring managers don't know your name, details, see your entire application at once (or your CV is under review unless otherwise stated ).

Your answers are randomized and chunked. This means that each evaluator looks at the set of responses to questions, such as all candidates' responses to "Seeing the Big Picture," rather than looking at a candidate's full application. The science behind this is that hiring can suffer from sequencing and fatigue effects, which we want to minimize as much as possible.

Most of our activities use multiple assessors, so each of your answers may be viewed by a different assessor.

When writing your application, keep in mind:

  • Evaluators will not read your answers in order.

  • Don't assume the same evaluator will read all of your answers.

If you talk about something in your first answer, make sure to write the second answer as if you didn't write the first (and so on!)

In sift we will evaluate:

Experience - why do you want to work in finance in government?

Behavior 1 - Change and Improve - Can you tell me about a time when you came up with a new idea or changed to improve something?

Behavior 2 - Working Together - Can you tell me about a time when you collaborated with others to deliver something?

There is a 250 word limit per question.

If we receive a high volume of applications, we may use the behavior of potential customers listed in the advertisement for an initial screening. Candidates who pass the initial screening may proceed to full screening, or proceed directly to assessment/interview.

Interviews will be of a mixed nature, including questions based on conduct, experience, ability and strength as outlined in the ad. Strength-based questions will require a natural response from the candidate. Shortlisted candidates will be invited to complete a short exercise prior to their interview, details of which will be sent with the interview invitation.

Throughout the event, we will test the following success factors:

Behavior: seek change and refinement, work together

Experience: As above at screening and interview.

Abilities: Yes, through the practice of the interview phase

Strength: yes

how to apply:

Step 1 - Fill in your personal details on CS Jobs

Step 2 - Complete the verbal reasoning test by 23:55 pm on June 4, 2023. You will be guided when you are invited to complete the online test. It is strongly recommended that you read this guide before proceeding. These tests are untimed; however, it is recommended that you allow up to one hour to complete each test.

Step 3 - If successful, we will send you a link to complete your application by providing examples of your conduct and experience on Be Applied by 23:55 pm on 4th December 2023. Please note that these links are not automated so may take a few days to go through and may end up in your spam folder.

Step 4 - We will screen your application and if successful we will invite you for an interview.

We do not consider direct CV applications - you must apply for this position through the application link on the Civil Service position.

Please note that a near miss offer may be offered at a lower grade for candidates who do not meet the grade criteria for this event


  • The salary for this role is £28,412 (London) or £25,324 (Country).

  • For existing civil servants, the usual non-negotiable policies for rank transfers and promotions will apply.

  • Qualified candidates may be entitled to an accountant salary scale or accountant payment upon successful completion of the relevant qualification. To gain this qualification, you must be suitably qualified and hold a qualified position agreed by the professional head.


Transfers across the Civil Service on or after 4 October 2018: Transfers to DLUHC from another employer will mean you will no longer be able to obtain childcare vouchers. This includes transfers between government departments. However, you may be eligible for other government programs, including tax-free child care. determine your eligibilityhttps://www.childcarechoices.gov.uk

For more information on benefits available to DLUHC employees, please see the attached Candidate Packet.

Geographic location:

  • London

  • edinburgh

Candidates may have the opportunity to work flexibly according to business needs. If you are successful in the role, we will discuss it with the Vacancy Manager on a case-by-case basis.

Screening and interview dates:

Screening is expected to begin on November 4, 2023, with interview dates to be determined. All interviews are currently being conducted remotely via video call.

Keep list:

If we identify more appointable candidates than we currently have available, we will keep the applicant's details on a shortlist for 6 months, after which time further appointments can be made. This may include lower level roles. Candidates placed on the reserve list will be notified. As CTC checks can take a long time, our HR Shared Services team will contact shortlisted candidates for London positions to start the CTC check. Candidates who do not wish to remain on the reserve list should contact recruitment@communities.gov.uk to be removed from the reserve list.

CTC (Counter Terrorism Clearance):

important reminder

Successful candidates in our 2 Marsham Street building must meet security requirements before being appointed. The required security level is an anti-terrorism check, which can take up to 8 weeks to complete.

Please note that successful candidates will need to pass a CTC security check - this requires you to have lived in the UK for the past 3 years. For more information on Counter Terrorism Clearance (CTC), please refer to the DLUHC Security Clearance Instructions section of our Candidate Packet. Thanks.

Candidates should also note that from 1 August 2018, the department will also check all applicants who are successfully interviewed against the Internal Fraud Database (IFD) held by the Cabinet Office. Any applicant included in the IFD will be refused employment by DLUHC in accordance with the Civil Service Internal Fraud Policy. For more information on the internal fraud database, please refer to the Candidate Packet.

Terms and Conditions Statement:

  • Please note that existing DLUHC employees who are currently on probation will still be required to complete the probation period if they are successfully qualified for the position.

Before starting your application, it is important to ensure that you are eligible to apply and meet the civil service citizenship requirements. All candidates should read the information on nationality requirements and rules provided in the DLUHC Candidate Packet

Candidate information

Please refer to the attached Candidate Packet for more information.

Internal Fraud Database

The Internal Fraud Function within the Cabinet Office's Fraud, Errors, Debt and Grants Function handles details of civil servants who have been dismissed for internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office from participation in government organizations of civil servants who have been fired for internal fraud or who would have been fired if they had not resigned. In this case, the public servant will be prohibited from continuing to hold public service positions for a period of 5 years. The Cabinet Office then processed the data and returned limited datasets to DLUHC as participating government organisations. DLUHC then conducts pre-employment checks to detect attempts by known fraudsters to reapply for public service positions. This not only ensures the policy, but also prevents the recurrence of internal fraud.

For more information, see -Internal Fraud Register

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

Successful candidates must meet security requirements in order to be appointed. The required security level isAnti-terrorism inspection (opens in new window).

View our review charter (opens in new window).

Those using government property must completeBaseline Personnel Safety Standards (opens in new window)examine.

Nationality requirements

This job is widely open to:

  • british nationals

  • Nationals of Commonwealth countries entitled to work in the UK

  • Nationals of the Republic of Ireland

  • Nationals with settled or pre-settled status from the EU, EEA or Switzerland, or who applied for either status by the deadlineEuropean Union Settlement Scheme (EUSS) (opens in new window)

  • Relevant EU, EEA, Swiss or Turkish nationals working in the civil service

  • Relevant EU, EEA, Swiss or Turkish nationals with established civil service work rights

  • Certain family members of relevant EU, EEA, Swiss or Turkish nationals

More information on citizenship requirements (opens in new window)

work for civil servants

thisCivil Service Code (opens in new window)To prescribe standards of conduct expected of civil servants.

As stipulated by the Civil Service Commission, we recruit on merit based on fair and open competitionRecruitment Principles (opens in new window).

The civil service embraces diversity and promotes equal opportunity. Therefore, we run the Disability Confidence Scheme (DCS) for candidates with disabilities who meet minimum selection criteria.

The civil service also offers a transfer interview program for civil servants who are at risk of retrenchment and who meet the minimum requirements for recruiting vacancies.


What organization helps the homeless the most? ›

Coalition for the Homeless is the nation's oldest advocacy and direct service organization for the homeless.

Does the US government give money to the homeless? ›

The ESG grant funds street outreach, homelessness prevention and diversion, emergency shelter, and rapid re-housing.

How much is the stipend for homeless people in Washington state? ›

Human-services employees can apply through June 2 to receive $2,000. Last fall, Washington rolled out a $55 million program using federal pandemic relief grants to offer homeless-service workers two rounds of stipends up to $2,000 each.

Does Washington State pay the homeless? ›

Homeless service workers with an immediate economic need and income at or below 80% of the county area median income where they live may be eligible for a stipend up to $2,000.

Which states have the best homeless programs? ›

Based on this data, we found that Colorado, Georgia and Oregon have the overall best homeless assistance, and Oklahoma, Arkansas and West Virginia have the worst. Factors we looked at include: Transitional housing.

Has Biden helped the homeless? ›

The Biden administration announced new steps Thursday to assist the nations unsheltered population, launching a new initiative accelerating local efforts in six of the nation's most populous cities as part of a larger goal to reduce the country's homelessness by 25% by 2025.

What to do if you have no place to go? ›

Look for a Local Shelter

In cases like this, local shelters are your best bet. Shelters are designed to provide accommodation for people with nowhere to go. In some cities, the shelters can be packed.

Did Los Angeles agencies return $150 million in federal funds to house homeless people? ›

Nearly $150 million worth of grants to the three main housing agencies working to reduce homelessness in Greater L.A. went unspent between 2015 and 2020. When HUD grants LA housing vouchers, they're distributed by the Housing Authority of the City of LA (HACLA).

How much is the average American paycheck away from homelessness? ›

A financial survey encouraging Americans to save more money was released in 2019 and exposed that 59% of Americans are currently at risk of homelessness. In fact, they are all just one paycheck away from experiencing homelessness firsthand.

How to get hotel vouchers in Washington state? ›

Clients may access the EMVP through their Compass Health clinician, through clinicians at other agencies in the area, or by leaving a message on the EMVP line at 425-349-6844. Please note that Emergency Motel Vouchers are ONLY AVAILABLE AS FUNDING ALLOWS.

What programs are available for homeless people in the state of Washington? ›

  • Supplemental Nutrition Assistance Program (SNAP)
  • Food banks: Tackle Hunger Map.
  • Legal assistance.
  • Social Security offices.
  • United Way.
  • Washington Workfirst.

What qualifies as homeless in Washington state? ›

(12) "Homeless person" means an individual living outside or in a building not meant for human habitation or which they have no legal right to occupy, in an emergency shelter, or in a temporary housing program which may include a transitional and supportive housing program if habitation time limits exist.

Is there a state with no homeless? ›

North Dakota, Wyoming and Mississippi have the smallest homeless populations. North Dakota (610) and Wyoming (648) are the only states with fewer than 1,000 homeless people.

Who qualifies for housing assistance in Washington state? ›

You must be homeless, live in substandard-condition housing, pay more than 50 percent of your household income on rent and utilities, or have household income at or below 30 percent of AMI for your family size (see chart above). Have at least one family member under the age of 18, elderly or disabled.

What city in the US has the biggest homeless problem? ›

In 2022, Los Angeles had the nation's largest homeless population. About 582,000 Americans are experiencing homelessness, according to 2022 Department of Housing and Urban Development (HUD) data.

What are the worst homeless cities in the US? ›

Denver and Colorado Springs have the largest homeless communities.

What state has the biggest homeless problem? ›

California has the largest homeless population in the United States with 161,548 individuals experiencing homelessness. There are several reasons why California has such a high rate of homelessness.

What is the number one state for homeless? ›

These are the 10 states with the most homeless people, according to the Annual Homeless Assessment Report: California (171,521) New York (74,178) Florida (25,959)

Where is the best place to sleep if you are homeless? ›

So if you're homeless and need a legal place to sleep, churches are an excellent option. Disperse camping zones are another good place. If there are no dispersed camping zones near you, try a traditional campsite. Homeless shelters are another great place to sleep.

What is the number one country for homeless? ›

Syria has the world's highest homeless rate with one-third – roughly 29.6% – of the country's 22 million population being homeless. Syria continues to have the worst displacement situation in the world.

What does the US government do for the homeless? ›

HUD is the main federal agency that works to address homelessness. It provides funding for emergency shelters, permanent housing, and transitional housing. HUD also collects data on homelessness to assist with planning services for this population.

What does the US do for homeless people? ›

Proven housing-based policies include: Federal housing assistance: Federal housing programs are one of the most successful housing-based solutions to reduce homelessness. The two largest federal housing programs are public housing and federal housing vouchers, known as Housing Choice Vouchers or Section 8 vouchers.

Why does the US have so much homelessness? ›

The major causes of homelessness include: Lack of sufficient urban housing projects to provide safe, secure, and affordable housing to the financially underprivileged. Additionally for low wage workers rents can be unaffordable in areas where their workplace is located.

What did Biden do for the homeless? ›

The new initiative, which the administration is calling "ALL INside," aims to speed up local efforts to get unsheltered people into homes. It's a key part of Biden's goal to reduce homelessness by 25% by 2025.

Who deals with homelessness in LA? ›

Los Angeles Homeless Services Authority (LAHSA)

Coordinates housing and services for homeless and at-risk of homeless families and individuals in Los Angeles County. For more information or to get help you can call the hotline at 213-225-6581 or visit the website HERE.

What is the Los Angeles program to prevent homelessness and fund affordable housing? ›

The Los Angeles Homeless Services Authority (LAHSA) administers the Homelessness Prevention Program, which provides people with short-term rental and legal assistance to maintain their housing or find new housing to avoid entering the emergency shelter system.

How many people are one paycheck away? ›

Across the country, most people experience some degree of financial insecurity. In 2017, about 80% of all Americans reported living paycheck-to-paycheck.

How many people are a paycheck away from poverty? ›

Millions of middle-class Americans are just one missed paycheck away from poverty, with 4 of 10 considered "liquid-asset poor," or without enough money socked away to cope with even a sudden disruption in income.

What is a hospitality voucher? ›

It is a binding affirmation between the hotel and the visitor, detailing the type of service, room number, name of the visitor and date of arrival.

How to get free travel and hotel? ›

Best Ways to Get Free Hotel Rooms
  1. Cash-Back Credit Card Rewards. ...
  2. Hotel Credit Cards.
  3. Credit Card Travel Portals. ...
  4. Hotel Loyalty Programs. ...
  5. Hotel Promotional Offers. ...
  6. Online Travel Agencies. ...
  7. Attend a Timeshare Presentation. ...
  8. Become a Mystery Shopper.
May 5, 2023

What is emergency cash help in Washington state? ›

Emergency Cash Assistance:

If your family has an emergency and you need a one-time cash payment to get or keep safe housing or utilities, you may be eligible for the Additional Requirements for Emergent Needs (AREN) or the Diversion Program.

How do I get an ID if I am homeless in Washington state? ›

Those who are homeless and seeking a free ID card can arrive at a driver's licensing office with or without an appointment. If the person had a Washington driver's license or ID in the past, employees can locate their record in the DOL system. No other documentation is needed.

How many homeless people are in WA state? ›

The homeless population there grew by nearly 31% from 916 in 2020 to 1,197 in 2022. “The level of need continues to outstrip available resources,” according to Tedd Kelleher, housing policy director for the Washington Department of Commerce, which oversees the state's response to homelessness.

How many homeless shelters are in Seattle? ›

With more than 256 beds at three shelters in Seattle, we offer a measure of comfort and stability to men and women who are experiencing homelessness.

What are the 4 types of homeless? ›

Within the homeless definition there are four categories of homelessness:
  • Literally Homeless.
  • Imminent Risk of Homelessness.
  • Homeless Under Other Federal Statutes.
  • Fleeing/Attempting to Flee Domestic Violence.

What is the difference between homeless and experiencing homelessness? ›

When we use the term “homeless,” we're implying that there is no hope for change. But when we say someone is currently “experiencing homelessness,” we're implying that it's something they won't experience forever.

What to do when you are homeless? ›

You may need to call a hotline or go to a community-designated organization for homeless services. Your community may have a “homeless hotline,” “2-1-1,” or other organization/agency that serves as the “front door” to receiving any kind of help.

How to get emergency housing in Washington? ›

Statewide Resources
  1. Aging and Long-Term Care - WA by County: 1-877-501-2233.
  2. Department of Commerce: Emergency Shelter Assistance Program: 1-360-725-4000. ...
  3. HUD Continuum of Care Information.
  4. Washington Low Income Housing Alliance: 1-206-442-9455.
  5. Washington State Community Action Partners - Offering various services.

How long is the wait for Section 8 in Washington state? ›

Washington's Section 8 waiting lists vary depending on the city or municipal area the PHA serves. However, you should expect most waiting lists to be between two and three years long. Keep in mind, you can apply for Section 8 through multiple PHAs at the same time and choose the option that approves you the fastest.

What is the income limit for housing assistance in Washington state? ›

Subsidized Housing Eligibility
Family Size30% AMI80% AMI
6 more rows

Who helps the homeless in America? ›

Volunteers of America works to end homelessness by providing safe shelter, meals, housing support, and essential services such as employment training that pave the way for a brighter future. For every person we reach, many more need our help.

Who helps the homeless in LA? ›

Los Angeles Homeless Services Authority (LAHSA)

Coordinates housing and services for homeless and at-risk of homeless families and individuals in Los Angeles County. For more information or to get help you can call the hotline at 213-225-6581 or visit the website HERE.

What does LA Mission do? ›

They provide three hot meals daily, overnight shelter, clean clothing, showers and temporary baggage storage. The emergency shelter for males only requires ID, and walk-in intake is at 4:30 pm. LA Mission serves hot meals Monday through Saturday.

What does path organization do? ›

Our Mission. PATH is ending homelessness for individuals, families, and communities. We do this by building affordable housing and providing supportive services throughout California.

What government branch helps homeless? ›

The United States Interagency Council on Homelessness (USICH) is the only agency at the federal level with the sole responsibility of ending homelessness.

What programs does the US have for homelessness? ›

Administration for Children and Families (ACF)
  • Runaway and Homeless Youth Programs. ...
  • Basic Center Program. ...
  • Transitional Living Program for Older Homeless Youth. ...
  • Street Outreach Program. ...
  • Child Support Enforcement Program. ...
  • Community Services Block Grant. ...
  • Family Violence Prevention and Services Grant Program. ...
  • Head Start.
Jan 20, 2022

Does California have a homeless program? ›

CalWORKs Homeless Assistance (HA)

CalWORKs HA can provide payments for temporary shelter for up to 16 cumulative calendar days, as well as payments to secure or maintain housing, including a security deposit and last month's rent, or up to two months of rent arrearages.

Where is the place for homeless people in California? ›

Skid Row is a neighborhood in Downtown Los Angeles. The area is officially known as Central City East. Skid Row contains one of the largest stable populations (about 9,200–15,000) of homeless people in the United States and has been known for its condensed homeless population since at least the 1930s.

Who is responsible for homeless in California? ›

The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California.

How do I contact the Los Angeles Mission? ›

If you need to reach us by phone please call us at (213) 629-1227.

Does LA have homeless shelters? ›

This shows existing shelters and other forms of interim housing as of November 2022. Here, people experiencing homelessness have a safe, warm place to sleep at night and receive services to help them secure housing. There are currently 494 sites countywide with 16,434 beds available.

Who runs the Los Angeles Mission? ›

Currently the vision of the Los Angeles Mission is upheld and led by Pastor Troy Vaughn, President/CEO.

What is a PATH payment? ›

Path payments allow a user to send an asset they already hold, and to convert it in transit into an asset a recipient wants to receive.

What programs are in PATH? ›

  • Advocacy & Policy. Informing decisions to bring health within reach of everyone.
  • Center for Vaccine Innovation and Access. ...
  • Diagnostics. ...
  • Digital Health and Data. ...
  • Diversity, equity, and inclusion. ...
  • Drug Innovation and Access Initiative. ...
  • Gender equity in health. ...
  • Health Systems.

Who does PATH work with? ›

For more than four decades, PATH has been a trusted partner to government leaders, bilateral organizations, social investors, individuals, grassroots groups, and businesses of every size and type.


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